This series consists of six (6) three hour modules designed to help individuals become more effective in their lives at work and at home. These modules are designed as building blocks and are presented in the order listed. The series can be presented over two consecutive days or delivered sequentially over several weeks.
The modules are:
- The Foundation
- Interpersonal Skills
- Leadership Skills
- Team Building
- Coaching
- Review
The Foundation
Topics covered in this initial module include:
- Differences between employees and supervisors
- Paradoxes of supervision
- Determining personal “style” of supervision
- Qualities of an effective supervisor
- Definitions of character and competency
- The four levels of leadership
- Definition of effectiveness
- Criteria for effective goal setting
- Building effective relationships
Interpersonal Skills
This module examines three dynamic interpersonal skills: Be Proactive, Think WinWin, and Listening.
Leadership Skills
Module three explores leadership and discovering its true meaning. Eight leadership characteristics are defined, as well as how to move from being good to GREAT- through disciplined people, disciplined thought, and disciplined action.
Team Building
The four phases of group formation are discussed : Forming, storming, norming, and performing. The concepts of Model I: Unilateral Control, and Model II: Mutual Learning are introduced. Ground rules are introduced that help move toward the desired philosophy of Mutual Learning.
Coaching
What is a coach? When is coaching needed? What are the key factors for successful coaching? These and other questions are explored in this module. Using a four step process, participants practice coaching through role play.
Review
In this final module, participants review the major concepts introduced in the previous five modules. After the review, three situations are introduced. Participants are asked to identify concepts used in each situation, and explore effective application of these concepts.
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